Shipping Policy

Order processing

All of our products are made to order.

Orders are typically printed and prepared for dispatch within 2–5 business days.

During busy periods, production may take a little longer.

Shipping

Shipping times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times will be shown during checkout where available.

Please note that delivery times are estimates only and cannot be guaranteed.

Tracking

Where available, tracking information will be sent by email once your order has been dispatched.

Delays

We are not responsible for delays caused by shipping carriers, customs processing or events outside our reasonable control.

Lost or damaged orders

If your order arrives damaged or you believe it has been lost in transit, please contact us at hello@drawntothedarkco.co.uk as soon as possible and we’ll work with you to resolve the issue.